Information We Collect

We may collect the following types of information when you use our Site:

• Personal information you provide: name, email address, phone number, billing address, shipping address, and order details.
• Payment information: payment details are processed securely by our payment providers. We do not store full credit card numbers on our servers.
• Account information: if you create an account, we collect information needed to manage your account and orders.
• Customer support information: information you submit through our contact form or email (including message content and order number, if provided).
• Automatically collected information: IP address, browser type, device information, pages visited, access times, and referring/exit pages.

How We Use Your Information

We use your information to:

• Process and fulfill orders (payment, shipping, delivery, returns, and refunds).
• Communicate with you about your order, account, or customer support requests.
• Improve our Site, products, and customer experience.
• Detect, prevent, and protect against fraud, abuse, and security incidents.
• Send marketing emails (only if you opt in or where permitted by law). You may opt out at any time.
• Comply with legal obligations and enforce our policies.

Cookies & Tracking Technologies

We may use cookies and similar technologies to operate the Site, remember your preferences, analyze traffic,
and improve performance. Cookies may also be used to help with shopping cart functionality and checkout.

You can control cookies through your browser settings. If you disable cookies, some parts of the Site may not function properly.

Sharing Your Information

We do not sell, rent, or lease your personal information. We may share your information with trusted third parties only as needed to:

• Process payments and prevent fraud.
• Ship and deliver orders (carriers and logistics partners).
• Provide customer support tools (such as email delivery systems).
• Operate, host, and secure our website and store platform.
• Comply with legal requirements or respond to lawful requests.

All service providers are required to protect your information and use it only for providing services to us.

Data Security

We use reasonable administrative, technical, and physical safeguards to help protect your information.
Please note that no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Choices

• Marketing emails: You can opt out of promotional emails at any time by using the unsubscribe link in the email or by contacting us.
• Account information: If you have an account, you may update certain information through your account dashboard.
• Cookies: You can manage cookies through your browser settings.

Data Retention

We keep personal information only as long as needed to fulfill the purposes described in this Privacy Policy, including to comply with legal,
accounting and reporting requirements.

Children’s Privacy

Our Site is not intended for children under 13, and we do not knowingly collect personal information from them.
If you believe a child has provided personal information, please get in touch with us so we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date below.
Your continued use of the Site after changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:

Online Shop Outlet LLC
100 Hartsfield Center Pkwy, #500
Atlanta, GA 30354
United States
Email: support@onlineshopoutlet.com
Phone: (404) 957-1705