Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My WordPress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://onlineshopoutlet.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
i LOVE the leggings!!! so soft and true to size! they make my butt look amazing! fast delivery too. ill definitely be ordering more! thank you!!
Amazing leggings! Not a drop does not shine through, or a hint of the visibility of the laundry. Dense pleasant fabric, hiding possible uneven and shortcomings. My Russian size 44-46, ordered L, were a bit too big, especially at the waist. Be sure to order in a different color for a smaller size. Categorically recommend to buy
Perfect. Super good quality. Transparent a little but they look great. It's like you're wearing jajajaja stockings
Pants super Cool Sie układają, not prześwitują, Size S fit super, not zaniżona sizes. Fragrance trousers is specific, but I think that after washing will disappear. Shipment came within 3 weeks. Definitely again zamówię different color.
Super Merci
SUPPER CUTE AND NICE FABRIC WILL BUY AGAIN!!!
amazing.thank you very much.i am very happy with my purchase.i will buy more color bcz its looks good and fit perfect ..I highly recommended this
As described super fast shipping
Very nice and stretchy. Glad I sized down.
Great thanks
Just like the picture and arrived in a week! Love it
Love these. I have so many colors now
I received my package today 7-20-20Thank you
LOVE THE SELLER AND THE PRODUCT THANK YOU FOR FAST SHIPPING!! I AM BUYING AGAIN
My wife looks in them super, recommended
Light up, only with body-colored underwear, the height of 170 cm size S is slightly short in length. I would take m. The color is straight white, as in childhood, collars on blouses of satin color.
My parameters: height 160,5; waist 73, hips 106. Leggings L sat perfectly, chose by reviews, did not communicate with the store. Comfortable, the elastic does not press. I realized that it is necessary to pump the ass)))) in life it looks better than in the photo. According to the feelings: the fabric is not rigid, but not soft. I do not know if it will be convenient to walk all day or sit in them for a long time, perhaps for a long seat they are harsh. Slightly translucent. The seams are good. The goods are satisfied, looks like in the picture. Recommend! In Vladivostok came in 25 days, the seller sent quickly, but in Russia rolled, I waited from Yekaterinburg already))))
cute not the most comfy but make your butt look good came within 2 wek
So good